Data Deletion Request

1. How to make a request

Deletion is requested from inside the application, because we have to be able to verify that the request comes from the account holder. This website has no login and no database — it cannot identify you, and a deletion form here would be a form anyone could submit about anyone.

Open the data deletion form in the app while signed in to the account you want removed.

If you cannot sign in, email official@listiq-pro.com from the address registered to the account. We will verify ownership another way before acting, and we will tell you what that requires.

2. What gets deleted

• Your account and profile.
• Every listing, product image and video generated under the account.
• Source photographs you uploaded.
• Any remaining credit balance, which is forfeited on deletion.

Deletion is permanent. Generated content is not recoverable afterwards, so export anything you still want before you submit the request.

3. Timing

We complete verified deletion requests within 30 days of a verified request. This is request-driven rather than automatic — nothing is deleted because an account has gone quiet.

Most of what you make is already gone before any request is needed: generated listings, images and video are deleted automatically 12 hours after generation. A deletion request therefore covers your account and its records rather than your output, which has usually expired long before you ask.

4. What we have to keep

Billing and tax records are retained for 8 years even after your account is deleted, and we cannot remove them on request. This is a statutory retention requirement, not a choice. Those records contain the transaction, not your generated content.

Paddle.com Market Ltd is our merchant of record and holds its own copy of purchase records under its own retention policy. Deleting your ListIQ Pro account does not delete those. See the Paddle privacy policy.

Support correspondence is kept for 24 months so we can evidence what was agreed if a dispute follows.

5. Cancelling instead of deleting

Cancelling a subscription and deleting an account are different actions. Cancelling stops the next renewal and leaves your generated content in place on the free tier. Deleting removes the content. If you only want to stop paying, cancel — you do not need this page.

Note that we do not refund the period you have already paid for. See the Refund Policy.

6. Your other rights

Depending on where you live you may also have the right to access a copy of your data, correct it, restrict processing, or object to it. Those requests go to the same address as above and are covered in the Privacy Policy.